HOW WE CAN HELP
At Exoteric we believe that what really matters is a flexible customer experience.
Our company culture is built on an ethos of providing customers with what they want, when they want it, and is supplemented by our wealth of industry knowledge and technical experience.
We specialise in guiding companies from the inception of their metering requirements through to completion, and our approach has always been to provide the same high level of service at the most competitive prices available. With our highly experienced design and operation teams, combined with dedicated account managers, we are committed to helping you complete your project on time and within budget.
Exoteric is an Ofgem Approved Meter Installer (OAMI) and Ofgem Approved Meter Asset Manager (MAM). All of our meters and services are provided in accordance with Exoteric's Code of Practiceand MAMCoP.
By choosing Exoteric you are utilising the expertise, customer service and design capability developed in over 15 years as a leader within the Industrial and Commercial Market.
We understand that the world of utilities is continually moving forward, but the market is not built on new connections alone and our range of services includes:
- New Meter Installations
- Meter Exchanges
- Meter Removals, including adversarial works
- Automatic Meter Reading (AMR) Services
New Meter Installations
From the install of our first meter in 2001 we have built our reputation around customer service, and we pride ourselves on removing the difficulties and frustrations that so many customers experience in the installation of their meter.
Exoteric is able to draw on all the benefits associated with being part of a successful group of companies.
We have also retained our flexibility to react quickly to the needs of customers and industry advancements. This ensures that you benefit from all improvements as soon as they are available.
Working with the UK's leading suppliers, developers and construction companies, Exoteric complete thousands of new connections every year.
Whether you require a simple diaphragm meter or a complex turbine installation, we understand the importance to you of installing the meter at the right time and at the right price.
Whatever the size of the meter you require, whatever the pressure tier, wherever you are in the UK, Exoteric is where your metering matters.
At Exoteric we understand that your needs change over time. Whether you are experiencing rapid growth or driving efficiency savings through AMR, the right metering solution matters.
Our sales team are on hand to assist you in identifying your individual requirements. From single-site enquiries to large multi-site portfolios, we are available to help you get the right meter for your needs and provide a full Meter Exchange Project Management service.
Using basic information available on your current bills we can confirm the size of the existing installation. Our account managers, working in partnership with you, will determine the current and future load requirements to ensure you will have the correct metering solution.
Our design engineers will price to exchange your meters and if required, instruct a qualified engineer to undertake a site survey to ensure we produce a solution that meets your exact requirements.
We can provide an end-to-end solution to get your company reconnected as quickly as possible. If requested this can include reconnection of the outlet pipework and associated Purge and Relight Testing.
All of Exoteric's Assets are pulse enabled and compatible with any Automatic Metering Technology.
Meter Removals, including adversarial works
Due to the current financial crisis, we're working in the toughest market place since the Great Depression. Simply staying in business can be a real challenge.
At Exoteric we understand the pressures that have come with the downturn in the UK markets, and that the necessity for suppliers to remove meters from premises has grown throughout this difficult period.
To meet this increase in demand we have developed our Adversarial Meter Removal Service which provides a flexible solution to what can be a difficult process.
Our network of engineers, strategically located around the UK, are available to meet a nominated bailiff on site and gain access via the court awarded warrant. We understand the importance to attend site on the specific date, at a specific time, and our scheduling of this service is designed to incorporate these requirements.Our pricing model for these removals is designed to provide you the flexibility to carry out these removals and any associated ancillary purging works which meets the exact requirements of each site.
This includes additional waiting time in gaining entry to a property or in the instances where an outstanding bill is paid to the supplier during the removal visit.
If you would like to find out more about this service please contact us by telephone, email or online to discuss your requirements.
Automatic Meter Reading (AMR) Services
The importance of energy has never been greater with its effects not only felt within the bottom line of businesses across the UK, but also in the social consequences of generations to come.
From the financial impact of fluctuating energy prices to meeting environmental obligations, organisations now recognise that the ability to monitor and control their energy is essential.
Exoteric have worked tirelessly to be able to provide you with a fully integrated solution to allow organisations to effectively monitor and take control of their energy consumption.
Advanced Metering with Exoteric provides a means to eradicate financial inefficiencies caused to all businesses by unreliable and inaccurate estimated billing. Importantly this allows businesses to use the data retrieved from its meters to change their behaviour and reduce their overall energy consumption.
Exoteric will supply and install the metering technology you require and can provide access to a secure website to allow you to retrieve and view the data on your energy consumption. This can make a real difference. This data can be forwarded direct to your supplier meaning an end to estimated and inaccurate billing, and can be utilised by you to identify areas of wastage and plan strategic improvements to reduce overall energy use and subsequent carbon emissions.